Privacy Policy

Last updated: June 2026

Introduction

Welcome to ScarletLabs. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights.

Information We Collect

• Information you provide directly (account details, contact information).
• Usage information (pages visited, features used, timestamps).
• Device and connection information (IP address, browser type).
• Messages you send through the contact form and any details you include.
• Documents you choose to upload in the portal (for example NID, passport, certificates), visible only to you.

How We Use Information

We use information to provide and improve our services, communicate with you, and for security and fraud prevention.

Cookies and Tracking

We may use cookies and similar technologies to personalize content, analyze usage, and support essential site functions. You can control cookies through your browser settings.

We use one essential cookie to keep you signed in. Page-view analytics are anonymous: no tracking cookies, IP addresses are never stored in readable form, and we honour the browser Do-Not-Track setting.

Your account, contact messages and portal data are stored in a managed PostgreSQL database (Neon). Passwords are stored only as salted scrypt hashes, and you can delete your account at any time from Settings in the portal.

Data Sharing

We do not sell personal information. We may share data with service providers who perform services on our behalf, or when required by law.

Your Rights

Depending on your jurisdiction, you may have rights to access, correct, or delete your personal data. To exercise these rights, contact us.

Contact

If you have questions about this Privacy Policy, please contact us at “sahadul80@gmail.com”